Privacy policy

ARREIF Privacy Policy & Information Collection Notice

Aware & Awakening Life LLC (“AA Life,” “ARREIF,” “we,” “us,” or “our”) respects the privacy and security of personal information.

This Privacy Policy explains how we may collect, use, disclose, retain, and protect personal information when you:

browse the ARREIF website;
contact us;
submit a booking request;
purchase a service;
participate in a course or workshop;
submit materials for an ARREIF service.

This Policy is intended to apply to ARREIF website activities and related services directly provided by AA Life within the United States.

Information We May Collect

The specific information we collect depends on how you use the website and which services you choose.

Contact Information

Examples may include:

name;
email address;
telephone number;
city or state;
preferred contact method;
other contact information voluntarily provided by the user.

Booking and Transaction Information

Examples may include:

service type;
appointment date and time;
order information;
payment status;
cancellation and refund history.

Where payments are processed by a third-party payment provider, we generally do not need to directly receive or store a complete payment-card number.

Payment-related information may instead be processed by the applicable payment provider under its own privacy policy.

Service Background Information Voluntarily Provided by Users

Depending on the selected service, users may voluntarily provide information concerning:

personal background;
communication background;
family background;
parent-child interactions;
dating or marital relationships;
work or team circumstances;
career direction;
film or media projects;
character information;
other information relevant to the service voluntarily requested.

We encourage users to provide only information reasonably necessary for the requested service.

Photographs, Video, Audio, and Written Materials

If a user voluntarily selects a service that requires or allows these materials, we may receive:

photographs;
videos;
audio recordings;
voice recordings;
written descriptions;
communication excerpts voluntarily provided by the user;
other files.

Please do not submit private information that is clearly unrelated to the requested service.

Information About Other People

Family, relationship, team, or film-related services may involve information concerning other individuals.

If you submit third-party information, you should ensure that you have a lawful and appropriate right or authorization to provide it.

Please do not submit information unnecessary for ARREIF services, such as:

Social Security numbers;
driver’s license numbers;
passport numbers;
complete bank-account information;
complete payment-card numbers;
medical records;
medical diagnoses;
medication information;
other highly sensitive information that is not necessary for the requested service.

ARREIF generally does not require such information for ordinary services.

Information Created During the Service

In order to provide requested services, we may create or maintain:

customer communication records;
internal working notes;
organized information summaries;
ARREIF reports;
pattern summaries;
customized explanations;
project deliverables;
service-delivery and customer-support records.

Website and Device Information

When you visit the website, we or relevant technology providers may automatically receive certain technical information, such as:

IP address;
browser type;
device type;
operating system;
approximate access time;
pages viewed;
referral source;
Cookie information;
website security logs;
technical information used for operation and troubleshooting.

Sources of Information

We may receive information from:

You Directly

For example through:

website forms;
email;
telephone;
video meetings;
in-person services;
workshops;
uploaded files.

Other Participants Authorized by You

For example, in a family, team, or jointly participated service, another participant may provide relevant information where appropriate.

Technology and Service Providers

For example:

website hosting;
form providers;
booking systems;
payment systems;
security providers;
analytics providers.

Other Lawful Sources Directly Related to a Service You Request

ARREIF does not ordinarily operate by secretly purchasing large third-party personal-information databases unrelated to the user’s requested service.

Why We Use Information

We may use information for the following purposes.

To Provide Requested Services

Including:

processing bookings;
communicating with clients;
preparing services;
reviewing voluntarily submitted materials;
creating reports;
providing courses and workshops;
providing custom projects.

To Operate the Website

Including:

maintenance;
cybersecurity;
spam prevention;
troubleshooting;
basic website analytics;
improving user experience.

Transaction and Financial Administration

Including:

payment status;
refunds;
orders;
accounting;
tax records.

Customer Support

Including:

answering questions;
modifying appointments;
handling complaints;
resolving technical issues.

Internal Quality Management

Where necessary, information may be used for:

service-quality review;
improving service processes;
internal staff training;
maintaining consistent service practices.

Legal and Safety Purposes

Where reasonably necessary, information may be used to:

comply with legal obligations;
maintain accounting and tax records;
respond to valid legal process;
resolve disputes;
prevent fraud;
protect security;
protect lawful rights.

Data Minimization

We seek to collect and retain only information reasonably related to the requested service, business operations, or legal obligations.

ARREIF does not operate for the purpose of collecting large amounts of unrelated private information.

Please do not submit information through the website or ordinary communication channels if it is clearly unrelated to your requested service.

Health and Medical Information

ARREIF is not a medical service or licensed mental health service.

Ordinary ARREIF services do not require users to provide:

medical diagnoses;
medical records;
treatment records;
prescription information;
medication information;
health-insurance information.

Please do not submit such information through ordinary website forms.

If a user voluntarily provides medical information that is unrelated to the requested service, we may ask the user not to continue providing it and, where reasonable and appropriate, may delete information that does not need to be retained.

We Do Not Operate a Business Model Based on Selling Private Client-Service Materials

ARREIF does not operate a business model based on selling private client materials such as:

private photographs;
private videos;
private audio;
family information;
relationship information;
individualized reports.

The terms “sale,” “sharing,” and “targeted advertising” may have specific legal meanings under different state privacy laws that are broader than their ordinary meanings.

If advertising, analytics, or other technologies used on the website constitute:

a sale;
sharing;
targeted advertising;

under an applicable law, we will provide notices and opt-out mechanisms where required by that law.

Categories of Service Providers With Whom We May Disclose Limited Information

To operate the website and provide requested services, we may disclose limited information where reasonably necessary to the following types of providers.

Website and Cloud Providers

For:

website hosting;
file storage;
network security;
technical maintenance.

Form and Booking Providers

For:

receiving inquiries;
scheduling appointments;
managing client requests.

Payment Providers

For:

processing payments;
processing refunds;
preventing payment fraud.

Communication Providers

For example:

email;
video meetings;
customer communication tools.

Website Analytics and Security Providers

For:

basic traffic analytics;
website performance;
preventing malicious access;
security.

Professional Service Providers

Where necessary, these may include:

attorneys;
accountants;
tax professionals;
IT or security consultants.

We disclose information only to the extent reasonably necessary for the relevant business or legal purpose.

Publicity Requires Separate Authorization

Purchasing an ARREIF service does not mean that you consent to public use of your:

name;
private photographs;
private videos;
voice;
private story;
family information;
relationship information;
individualized report.

If we wish to use personally identifiable content for:

advertising;
website case studies;
social-media promotion;
public courses;
media or public-relations purposes;

we will obtain additional authorization where appropriate.

Photographs, Video, Voice, and Biometric Information

Submitting an ordinary photograph, video, or voice recording does not authorize ARREIF to use it for identity recognition.

Unless separately disclosed, we do not use user materials to:

create facial-geometry templates used for identity recognition;
create voiceprint templates used for identity recognition;
conduct facial identity authentication;
conduct voiceprint identity authentication.

If a future feature processes information that may qualify as biometric identifiers or biometric information under applicable state law, we will address the applicable requirements, which may include:

providing notice;
explaining the purpose;
disclosing retention or deletion practices;
obtaining authorization or consent where required.

Privacy of Minors

This website is primarily intended for adults and is not designed as an online service directed to children under 13.

Children Under 13

We do not want children under 13 to independently:

create an account;
complete a booking form;
provide a name or contact information;
upload photographs;
upload videos;
upload audio containing their voice;
submit other personally identifiable information.

Family or parent-child services involving a child should be booked and managed by a parent or legal guardian.

If a specific online service requires us to directly collect personal information online from a child under 13, we will implement required parental-notice and consent procedures before the collection begins, where required by applicable law.

If we learn that a child submitted personal information without appropriate parental or guardian involvement, we may take reasonable steps to delete the information.

Minors Ages 13 to 17

Paid services involving minors and the submission of more private materials should generally involve a parent or legal guardian in the booking and authorization process.

Data Retention

Different categories of information may be retained for different periods.

We may consider:

whether the service is still ongoing;
whether a report must be completed;
customer-support needs;
accounting and tax requirements;
contractual records;
potential disputes;
security needs;
applicable law.

When information no longer serves a reasonable business or legal purpose, we may, depending on the nature of the data and available technology:

delete it;
anonymize it;
de-identify it.

We do not treat indefinite retention of all user information as our default objective.

Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

These measures may include:

HTTPS/TLS transmission security;
account and access controls;
limiting unnecessary internal access;
reasonable selection of technology vendors;
data-security and backup practices.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Accordingly, we cannot promise that any system will be immune from unauthorized access under all circumstances.

Cookies and Similar Technologies

The website may use Cookies or similar technologies for:

essential website functionality;
security;
performance;
basic analytics;
storing certain user preferences.

Third-party technology providers may also place Cookies or other identifiers according to their own technologies and policies.

Users may be able to manage certain Cookies through browser or website settings.

Disabling certain Cookies may affect website functionality.

Do Not Track and Privacy Preference Signals

Some browsers may transmit a traditional Do Not Track (DNT) signal.

Because implementation of traditional DNT signals is not uniform across browsers and services, the website does not currently change all data practices solely in response to a traditional DNT signal, except where required by applicable law.

Where an applicable law requires a covered business to recognize legally effective privacy-preference mechanisms or opt-out preference signals, such as Global Privacy Control (GPC) where applicable, we will process such signals to the extent the relevant law applies to us.

Privacy Requests

Regardless of whether a particular state grants a specific statutory right, users may contact us with questions about their personal information.

Depending on the circumstances and applicable law, users may be able to request that we:

confirm whether we maintain personal information about them;
provide access to certain personal information;
correct clearly inaccurate information;
delete certain information;
provide a copy of certain information;
stop certain non-essential communications.

Before processing a request, we may reasonably verify the identity of the requester.

Some information may need to be retained because of:

legal requirements;
accounting;
tax obligations;
contracts;
security;
disputes.

Additional Privacy Rights for Residents of Certain U.S. States

Different U.S. states may provide qualifying residents with different personal-information rights, and not every state law applies to every business.

If a state privacy law applies to AA Life and the relevant data-processing activity, we will process qualifying requests in accordance with that law.

Depending on the applicable law, rights may include:

knowing about or accessing personal information;
correcting personal information;
deleting personal information;
obtaining a portable copy of certain information;
opting out of the sale of personal information;
opting out of certain sharing;
opting out of targeted advertising;
opting out of certain profiling used to produce legal or similarly significant effects;
exercising choices concerning certain sensitive-data processing;
appealing a denied privacy request;
other rights established by law.

Whether a particular right applies depends on factors including:

the user’s state of residence;
whether the company meets the law’s applicability thresholds;
the type of information;
the purpose of processing;
statutory exemptions.

Providing certain privacy choices voluntarily through this Policy does not mean that every comprehensive state privacy law necessarily applies to AA Life at all times.

California Privacy Notice

Because ARREIF operates in the United States and may provide services to California residents, this section provides supplemental California privacy information.

California Online Privacy

We make this Privacy Policy publicly available and describe matters including:

categories of information collected;
purposes of use;
categories of third parties to whom information may be disclosed;
how users may contact us;
how this Policy may be updated;
how the website addresses online tracking matters.

CCPA / CPRA

If the California Consumer Privacy Act and its amendments apply to AA Life at a particular time, eligible California consumers may have rights under applicable law, including:

the right to know;
the right to access;
the right to delete;
the right to correct;
the right to opt out of certain sale or sharing;
the right to limit certain uses of sensitive personal information where applicable;
the right not to be unlawfully discriminated against for exercising applicable privacy rights;
other rights provided by law.

This section does not mean that AA Life necessarily meets all statutory thresholds for a covered “business” under the CCPA at all times.

Sale / Share / Targeted Advertising Requests

If applicable state law gives a user the right to opt out of:

sale;
sharing;
targeted advertising;

the user may submit an applicable request through the privacy contact channel listed on the website.

If the website later uses technology requiring a dedicated Cookie, GPC, or other opt-out mechanism under applicable law, we will provide the required mechanism.

Profiling and Automated High-Impact Decisions

Ordinary ARREIF observations and reports should not be used to automatically determine:

employment;
credit;
housing;
insurance;
healthcare;
other matters involving legal or similarly significant effects.

If future technology or services cause a processing activity to qualify as regulated automated high-impact decision-making or profiling under applicable law, we will provide required notice and rights mechanisms where that law applies.

Appeals of Privacy Requests

If an applicable state privacy law requires a covered business to offer an appeals process and that law applies to AA Life, a user may appeal an eligible privacy-request decision.

An appeal may be submitted through the privacy contact channel listed on the website and should state:

“Privacy Appeal.”

We will process qualifying appeals in accordance with applicable law.

Third-Party Links

The website may include links to:

payment platforms;
video platforms;
social-media services;
third-party booking platforms;
other external websites.

After a user leaves the ARREIF website, the third party’s own privacy policy and terms govern its data practices.

We do not control all data-processing activities of third-party websites.

Legally Required Disclosures

We may disclose personal information where reasonably necessary to:

comply with applicable law;
respond to a valid court order or lawful government request;
protect user or public safety;
investigate fraud, security, or technical issues;
protect the lawful rights of AA Life or ARREIF.

Business Changes

If AA Life undergoes a:

merger;
acquisition;
reorganization;
asset transfer;
other significant business transaction;

information associated with the relevant business may be transferred as part of the transaction where permitted by law.

Where legally required, we will provide appropriate notice.

Updates to This Privacy Policy

We may update this Policy because of changes in:

website functionality;
third-party services;
data practices;
service offerings;
applicable law.

The current version will be posted on the website and will display the latest update date.

If a change materially affects user privacy rights, we will provide additional notice where required by applicable law.

Contact Us

If you would like to:

ask a privacy question;
request access;
request correction;
request deletion;
exercise a privacy right available under applicable state law;
submit a privacy appeal;
ask about information involving minors;

please contact us through:

ARREIF Website: Contact & Booking

or:

Privacy Contact Email: [INSERT ACTIVE PRIVACY EMAIL BEFORE PUBLICATION]

To protect personal information, we may require reasonable identity verification before processing certain requests.

Please do not send the following through a general contact form:

Social Security numbers;
full payment-card numbers;
full bank-account information;
passwords;
other highly sensitive information that is unnecessary for the request.